Website Disclaimer & Important Information

Last updated: 23^rd September 2026

The information contained on the Solatherm website at https://solatherm.com.au/ is provided for general information purposes.

Solatherm aims to provide accurate and useful information; however, product specifications, pricing, performance information and other content may change from time to time.

1. General Information

Information on this Website should not be regarded as a substitute for professional advice, a site assessment or a formal quotation.

Every property and installation is different.

Before purchasing or installing a Solatherm product, you should obtain advice and a quotation based on your specific property and requirements.

2. Product Performance

Performance of solar, heat-pump and related energy products can vary significantly depending on site and operating conditions.

These conditions may include:

• climate;
• weather;
• sunlight;
• solar panel orientation;
• available roof area;
• system size;
• hot-water consumption;
• household size;
• water temperature;
• pool size and usage;
• operating times;
• electricity tariffs;
• existing equipment;
• installation configuration; and
• other site-specific factors.

Accordingly, performance figures, energy savings and cost savings displayed on the Website should be regarded as indicative unless expressly stated otherwise in a written agreement.

3. Savings Claims

Where the Website refers to potential savings, reductions in energy consumption or financial benefits, those figures may represent estimated or potential results.

Actual savings will depend on individual circumstances.

For example, an advertised saving of “up to” a particular amount does not mean that every customer will achieve that amount.

4. Images and Illustrations

Product images, photographs, diagrams, illustrations and renders are provided for illustrative purposes.

Actual products may differ in appearance, dimensions, configuration or specifications.

5. Product Specifications

Product specifications may change without notice.

The specification applicable to a particular purchase will be the specification confirmed in the relevant quotation, contract or product documentation.

6. Pricing

Prices displayed on the Website may change without notice.

Unless expressly stated otherwise, Website pricing does not constitute a binding quotation.

A formal quotation will set out the applicable pricing, inclusions and exclusions.

7. Installation

Installation requirements vary between properties.

A site inspection may identify additional requirements relating to:

• electrical systems;
• plumbing;
• roof structures;
• access;
• foundations;
• equipment positioning;
• existing equipment;
• drainage;
• structural requirements; or
• other site conditions.

Any additional works will be discussed with the customer where reasonably practicable.

8. Government Rebates and Incentives

Government rebates, subsidies, certificates and other incentives may be subject to eligibility requirements, availability and changes in government policy.

Solatherm does not guarantee that a customer will qualify for any particular rebate or incentive unless expressly confirmed in writing.

Customers should confirm their eligibility before relying on a rebate or incentive when making a purchasing decision.

9. Third-Party Information

The Website may contain information, references or links to third-party products, services or websites.

Solatherm does not necessarily endorse third-party information and is not responsible for third-party websites or services.

10. No Professional Advice

Information on the Website is not intended to constitute financial, legal, engineering, electrical, plumbing or other professional advice.

Where professional advice is required, you should obtain advice from an appropriately qualified professional.

11. Australian Consumer Law

Nothing in this Disclaimer excludes, restricts or modifies any rights or remedies available under the Australian Consumer Law or other applicable legislation.

12. Website Availability

We do not guarantee that the Website will always be available or free from errors, interruptions or technical problems.

We may modify, suspend or discontinue any part of the Website at any time.

13. Contact

If you have questions about a product, quotation, installation or performance estimate, please contact Solatherm directly.

Solatherm

52 Barnett Avenue
Glynde SA 5070
Australia

Email: enquiries@solatherm.com.au

Telephone: 1300 765 272

Website: https://solatherm.com.au/